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URGENT [HORIZON-CL6-2026-01 call] - Guidelines - Reporting submission issues

Published on | 2 weeks ago

Programmes
Agro-Food, Environment

Applicants who were unable to submit or resubmit their proposal due to IT issues with the Funding & Tenders Portal under HORIZON-CL6-2026-01 should file a complaint without delay.

The complaint must be submitted within 4 calendar days after the call closure.

The call deadline was extended from 17 September to 23 September 2026, 17:00. However, IT-related submission issues continued to affect some applicants up to the closure of the call.

What to do if you were affected:

  • Submit your complaint via the Funding & Tenders Portal IT Helpdesk:
    IT Helpdesk
  • Act within 4 calendar days after call closure 
  • Secure a PDF version of Part B and the annexes of your proposal showing a timestamp before the call deadline, including the file creation and last modification dates.
  • Keep evidence of the technical issue, such as screenshots. These may be requested by the IT Helpdesk.

EU services will check the Portal IT logs to determine whether a technical problem prevented the submission or resubmission of the proposal. Applicants will be informed of the outcome as soon as possible.

Official procedure for complaints about failed submissions: Complaints about failed submission – Funding & Tenders Portal

If you believe you were affected, do not wait — submit your complaint within the 4-calendar-day period.

For further assistance, do not hesitate to contact your national contact point in Flanders.  

 

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Funded under Horizon Europe (HORIZON-CL6-2022-GOVERNANCE-01-14), running from 2023 to 2027, PREMIERE aims to strengthen the multi-actor approach by supporting the development of more relevant, coherent, and well-prepared project proposals. Flanders Research Institute for Agriculture, Fisheries and Food (EV ILVO) is partner in the project consortium and leads the work package on the development and dissemination of practical tools to help stakeholders prepare successful multi-actor proposals. Read more about the project in this testimonial.