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URGENT [HORIZON-CL6-2026-01 call] - Guidelines - Reporting submission issues

Published on | 55 minutes ago

Programmes
Agro-Food, Environment

Applicants who were unable to submit or resubmit their proposal due to IT issues with the Funding & Tenders Portal under HORIZON-CL6-2026-01 should file a complaint without delay.

The complaint must be submitted within 4 calendar days after the call closure.

The call deadline was extended from 17 September to 23 September 2026, 17:00. However, IT-related submission issues continued to affect some applicants up to the closure of the call.

What to do if you were affected:

  • Submit your complaint via the Funding & Tenders Portal IT Helpdesk:
    IT Helpdesk
  • Act within 4 calendar days after call closure 
  • Secure a PDF version of Part B and the annexes of your proposal showing a timestamp before the call deadline, including the file creation and last modification dates.
  • Keep evidence of the technical issue, such as screenshots. These may be requested by the IT Helpdesk.

EU services will check the Portal IT logs to determine whether a technical problem prevented the submission or resubmission of the proposal. Applicants will be informed of the outcome as soon as possible.

Official procedure for complaints about failed submissions: Complaints about failed submission – Funding & Tenders Portal

If you believe you were affected, do not wait — submit your complaint within the 4-calendar-day period.

For further assistance, do not hesitate to contact your national contact point in Flanders.  

 

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