MICADO: MIGRANT INTEGRATION COCKPITS AND DASHBOARDS
Atlas Integratie & Inburgering Antwerpen is an autonomous agency and a non-profit organisation responsible for implementing the Flemish integration policy on behalf of and for the City of Antwerp. Atlas offers several types of services for newcomers and Antwerp’s public and non-profit organisations.
In 2018, under the leadership of HafenCity University Hamburg, Atlas participated in the H2020 call 'Addressing the challenge of migrant integration through ICT-enabled solutions'. The proposal 'MICADO - Migrant Integration Cockpits and Dashboards' was approved by the European Commission and the project started in January 2019 and runs until June 2022.
MICADO aims to support the integration of migrants in the most optimal way. A multidisciplinary and international partnership of 15 organisations is working on the design of an efficient tool and digital services for local authorities, government agencies, civil society organisations, volunteers and migrants. At the local level, Atlas works with the Centre for Migration and Intercultural Studies (CeMIS ), the Social Services and the ICT services agency of the City of Antwerp (Digipolis).
Since 2015 Atlas has been experimenting with the use of digital tools to improve its services for newcomers and to help migrants to develop their e-skills. For example, Atlas has developed the App ‘Welkom in Antwerpen’ and has a ‘Digilabo’ where newcomers get assistance with questions such as how to create an e-mail account, e-banking, etc. Moreover, the City of Antwerp and Flanders have clearly stated in their policies for the coming years their strong commitment with digitalisation. Therefore working on a project such as MICADO is for Atlas a logical choice.
For more information you can check out this factsheet or visit the website of the project.